Updated on: September 3, 2026

Welcome to Catcovez.

These Terms of Service explain the rules and conditions that apply when you access or use the Catcovez website, browse our products, place an order, or use any services and features available through our online store.

Throughout these Terms, the words “Catcovez,” “we,” “us,” and “our” refer to Catcovez. The terms “you” and “your” refer to any person who visits, browses, creates an account, or purchases products through our website.

By accessing the Catcovez website or placing an order, you agree to these Terms of Service and any other policies or guidelines published on our website. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Eligibility & Acceptable Use

By using the Catcovez website, you confirm that you are legally permitted to enter into an agreement under the laws applicable to you.

Our website and products are intended to be used only for lawful purposes. You agree not to use Catcovez, our website, products, or services for any activity that violates applicable federal, state, local, or other laws or regulations.

You must not attempt to interfere with the operation, security, or functionality of our website or use the website in a way that could negatively affect Catcovez, our customers, or other users.

2. Website Access & General Conditions

Catcovez reserves the right to restrict, suspend, or refuse access to our website or services when reasonably necessary, including in situations involving suspected fraud, misuse of the website, violation of these Terms, or activity that may create a risk to our business or customers.

Information submitted through our website may be transmitted through different networks and may be technically processed to ensure compatibility with different devices, browsers, systems, and technologies.

Payment information is handled through secure payment processing systems and appropriate security technologies.

3. Website Content & Information

We make reasonable efforts to keep the information displayed on the Catcovez website accurate, useful, and up to date.

However, product descriptions, dimensions, specifications, availability, pricing, photographs, colors, delivery estimates, and other website information may occasionally contain errors, omissions, or outdated information.

Website content is provided for general informational purposes and should not be considered an absolute guarantee of product availability, specifications, appearance, or delivery time.

Catcovez reserves the right to correct, update, or modify website information whenever necessary.

4. Product Availability & Pricing

Catcovez offers a selection of cat accessories, cat toys, and cat furniture through our online store.

Product availability may change without notice. Certain products, designs, colors, sizes, styles, or quantities may become unavailable at any time.

Prices displayed on the website may also be changed, updated, or corrected without prior notice. The applicable price displayed at checkout will generally apply to the order being placed, subject to correction of obvious pricing or listing errors.

Catcovez does not guarantee that every product shown on the website will remain available for purchase.

5. Product Images, Colors & Descriptions

We make reasonable efforts to display our cat products, colors, materials, designs, dimensions, and other product details as accurately as possible.

However, the appearance of a product may vary slightly depending on your monitor, smartphone, tablet, browser, screen settings, lighting conditions, photography, or other technical factors.

Minor differences between an image displayed on our website and the physical product do not necessarily mean that the product is defective or incorrect.

Customers should review the available product information, descriptions, dimensions, and specifications carefully before placing an order.

6. Orders & Purchase Information

Catcovez reserves the right to review, limit, refuse, or cancel an order where reasonably necessary.

Orders may be restricted, modified, or cancelled in circumstances including:

• Suspected fraudulent or unauthorized transactions.

• Incorrect, incomplete, or unverifiable customer information.

• Product availability or inventory issues.

• Obvious pricing, product, or listing errors.

• Unusual or potentially unauthorized purchasing activity.

• Other circumstances requiring additional verification or review.

If we cancel or modify an order after it has been placed, we will make reasonable efforts to notify you using the contact information provided during checkout.

You are responsible for ensuring that your name, billing information, shipping address, email address, telephone number where applicable, and other order details are accurate and current.

7. Payment & Billing

By placing an order with Catcovez, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

Payments are processed through the payment methods made available during checkout.

Catcovez may decline, delay, or cancel an order if payment cannot be successfully authorized or if additional verification is reasonably required.

For additional information regarding payment processing, please refer to our Payment Policy.

8. Shipping, Returns & Refunds

Shipping arrangements, estimated delivery periods, return requirements, and refund procedures are governed by the applicable policies published on the Catcovez website.

By placing an order, you acknowledge that your purchase is also subject to our:

• Shipping Policy

• Return & Refund Policy

• Privacy Policy

• Payment Policy

These policies form part of the terms governing your use of our website and services.

9. Third-Party Websites & Services

The Catcovez website may occasionally contain links, integrations, or references to third-party websites, services, payment providers, shipping companies, technology providers, or other external platforms.

These third parties operate independently from Catcovez and may have their own terms, privacy policies, security practices, and business procedures.

Catcovez does not control and is not responsible for the content, security, availability, or practices of external websites or third-party services. Any interaction you have with a third-party service is subject to the terms and policies of that third party.

10. Reviews, Feedback & User Submissions

If you voluntarily submit product reviews, comments, suggestions, feedback, photographs, or other content to Catcovez, you agree that we may use, reproduce, modify, publish, translate, or display that content for legitimate business, promotional, customer-service, or website-related purposes.

You should only submit content that you have the right to share and that does not violate the rights of another person or organization.

Catcovez is not required to publish or retain every submission and may remove content that we reasonably believe is inappropriate, misleading, offensive, unlawful, fraudulent, or inconsistent with our website standards.

11. Errors & Corrections

From time to time, the Catcovez website may contain typographical mistakes, incorrect pricing, inaccurate product information, stock discrepancies, shipping information errors, or other unintentional inaccuracies.

Catcovez reserves the right to correct such errors and update relevant information at any time.

Where an obvious error affects an order that has already been placed, we may contact you to discuss the correction or, where necessary, cancel the affected order and provide any applicable refund.

12. Restricted & Prohibited Activities

When using the Catcovez website, you agree not to:

• Use the website for unlawful, fraudulent, or unauthorized purposes.

• Attempt to gain unauthorized access to our systems, website, or customer accounts.

• Interfere with website functionality, servers, networks, or security features.

• Introduce malicious code, viruses, or harmful software.

• Scrape, copy, reproduce, or exploit website content without appropriate authorization.

• Impersonate Catcovez, its employees, representatives, or another customer.

• Submit false, misleading, or fraudulent information.

• Use the website in a manner that infringes the rights of Catcovez or any third party.

• Harass, threaten, abuse, or otherwise engage in inappropriate conduct toward our staff or other users.

Catcovez reserves the right to restrict or terminate access to the website where these Terms are violated or where such action is reasonably necessary to protect our business, customers, or website.

13. Intellectual Property

Unless otherwise indicated, the content appearing on the Catcovez website including logos, branding, graphics, photographs, product imagery, text, page designs, product descriptions, and other original materials—is owned by or licensed to Catcovez and may be protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, sell, republish, or commercially exploit Catcovez website content without prior written permission, except where permitted by applicable law.

14. Disclaimer & Limitation of Liability

Catcovez makes reasonable efforts to maintain a functional and reliable website. However, we do not guarantee that access to the website will always be uninterrupted, completely secure, error-free, or continuously available.

To the extent permitted by applicable law, Catcovez will not be responsible for losses or damages arising from circumstances beyond our reasonable control, interruptions to website services, third-party services, shipping delays, unauthorized access, technical failures, or other events that cannot reasonably be prevented.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Changes to These Terms

Catcovez may revise these Terms of Service from time to time to reflect changes in our business, website functionality, products, services, or legal requirements.

When updates are made, the revised version will be posted on this page along with an updated effective date where appropriate.

Your continued use of the Catcovez website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service and your use of the Catcovez website shall be governed by and interpreted in accordance with the applicable laws of the State of Illinois, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes relating to these Terms or your use of our services will be handled in accordance with applicable law.

17. Contact Information

If you have questions regarding these Terms of Service, your order, our website, or any of our policies, please contact Catcovez using the information below.

Business Name: Catcovez

Business Email: support@catcovez.shop

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT−5)

Business Address: 209 S Central Ave, Casey, Illinois, 62420, United States

By continuing to use the Catcovez website, you acknowledge that you have had the opportunity to review these Terms of Service and agree to comply with them.